Foxy’s Bar & Grill is a family-owned business in Park Rapids Minnesota, where they serve pub favorite classics such as pizza, fresh burgers, and lots of happy hour specials. It’s owned Shawn Gray and his wife Carmen.
With their new POS system, Shawn and Carmen are able to remote-access any reports from their bar and grill which allows them to keep up-to-date on their performance and finances. They are also able to see session summaries and review why their transaction and sales numbers might not add up.
They’re also able to see and review inventory costs if they seem high. They’re able to address potential risks of theft with their monthly service plan through BNG Point-of-Sale, and can even track things like deleted items. For instance, Shawn was able to see that entire tickets and individual items were being deleted, and who performed them.
They had no idea why items were being deleted. But, Foxy’s Bar & Grill was able to track specific tickets rung up by individual staff at specific times and correspond it to the video camera system in the place.
Fortunately, it wasn’t theft, however, they were able to close a point for potential theft in the future.